Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee on My Money Mate. If the tool is not right for you, you can request a full refund of your one-time payment within 30 days of your order date — no explanation required.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, go to paddle.net and look up your order using the email address you used at checkout, or reply to the receipt email you received after purchase. You can also contact us through the support address shown at checkout and we will pass the request on.

What to expect

Once approved, the refund is returned to the original payment method. Depending on your bank or card issuer it usually appears within 5 to 10 business days. Billing questions, invoices, and tax receipts are also handled by Paddle.

After a refund

When a purchase is refunded, access to the paid version of My Money Mate ends. Any data you entered on your own device stays with you and can be exported or deleted at any time.